Today at approximately 08:45 UTC, our system experienced performance degradation due to an automated database backup procedure. The issue has been identified and resolved, with additional measures being implemented to prevent recurrence.
A full database cluster backup was initiated at 08:45 UTC as part of our regular maintenance schedule. While normally routine, these full backups have been causing cluster instability since a database update was applied on March 10th.
Due to previous incidents, we had temporarily paused the full backup procedure while our database vendor developed a solution. Our system continued to perform frequent incremental backups during this time, maintaining data security without compromising system performance.
Yesterday, however, an internal reassignment within our cluster logic inadvertently reactivated the full backup task, resulting in the system instability experienced today.
Our team has restored system stability by halting the problematic backup process. Additionally, our database vendor will be applying a permanent patch later today to address the underlying issue.
Our technical team will be monitoring the system closely following the vendor's patch deployment. We remain committed to maintaining the highest levels of service reliability and data security.
We sincerely apologize for any inconvenience this disruption may have caused and appreciate your understanding.
For any specific concerns or questions, please contact our support team at support@mobaro.com.