Partial outage across Mobaro platform

Incident Report for Mobaro

Resolved

On July the 21st, Microsoft Azure experienced an issue due to an operator error that impacted the databases Mobaro hosts on Azure.

As a consequence of this, Mobaro users who were trying to access dashboards, reports, galleries, etc., could end up experiencing an error.

The issue started at 03:47 UTC and was ultimately resolved at 13:30 UTC. However, Microsoft achieved partial operation at 06:12 UTC where Mobaro also looks to be fully operational again.

We apologize for the inconvenience that this might have caused.

The full incident report from Microsoft Azure can be found here: https://app.azure.com/h/3TBL-PD8/338a8a

Posted Jul 21, 2022 - 05:47 CEST